All orders take 1-2 working days to be processed, unless the Next Day Delivery option is chosen which will be shipped on the same day!
Tracking information is automatically given to you once your order is shipped. You can then track the progress of your order via email
UK Shipping Rates:
UK Standard Tracked (2-4 working days) - £3.99
UK Express Next Working Day (Mon-Thurs Order Before 2PM) - £7.99
UK Saturday Delivery (Order Before 2PM On Friday) - £14.99
UK Express Next Day delivery orders need to be made by 2pm (Mon-Thurs) to ensure next day delivery, after which point the Express Next Day (Saturday) delivery option will need to made by 2pm on Friday to ensure Saturday delivery.
UK Tracked & Signed Delivery is FREE for orders over £70
European Shipping Rates:
Royal Mail Tracked & Signed (4-6 working days): £9.99
Rest of the World Shipping Rates:
Royal Mail Tracked & Signed (5-10 working days): £11.99
International Tracked & Signed Delivery is FREE for orders over £70
Please note that all orders ordered on a Bank Holiday will be shipped on the next working day.
If you are not satisfied with our products, simply return the products, including the proof of purchase within 14 days of receiving your item and the item(s) must be returned in a perfect sale-able condition, with the tags still attached.
Sale items may be exchanged but are non-refundable.
Upon receiving your returned item(s), exchanges will be sent out within 1-3 working days. All refunds will be processed within 14 days of receiving your goods.
Before sending returns please fill in and include our returns form
For returns and exchanges please return to:
PO BOX 70104
Please note that we do not cover any shipping costs for returns. For exchanges, the replacement item will be shipped out free of charge.
TERMS & CONDITIONS:
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
· Pay later.
Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
We do not store credit card details nor do we share customer details with any third parties.
Our payment system is managed via PayPal, Sagepay & Klarna, the worlds leading online payment systems.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
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For any enquiries, don’t hesitate to contact us:
Company No: 09057270
VAT No: 211969895
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