If you are not satisfied with our products or would like to exchange, simply return the products, including the proof of purchase within 14 working days. The item(s) must be returned in a perfect sale-able condition, with the tags still attached.
Sale items may be exchanged but are non-refundable.
Upon receiving your returned item(s), exchanges will be sent out within 4-6 working days. All refunds will be processed within 14 days of receiving your goods.
Order placed between 18th November - 22nd December will be eligible to return up until the 14th January 2023*
Customer Service Team Opening Times:
Monday – Friday (9:30am – 5:30pm) BST
Before sending returns please fill in and include our returns form
For returns and exchanges please return to:
PO BOX 18234
Please note that we do not cover any shipping costs for returns. For exchanges, the replacement item will be shipped out free of charge.