Returns

CHRISTMAS RETURNS:

Our returns timeframe will has been extended due to Christmas coming up! If you are not satisfied with our products, simply return the products, including the proof of purchase by 14th January 2022 and the item(s) must be returned in a perfect sale-able condition, with the tags still attached.

Sale items may be exchanged but are non-refundable. 

Upon receiving your returned item(s), exchanges will be sent out within 3-5 working days. All refunds will be processed within 14 days of receiving your goods.

  

Before sending returns please fill in and include our returns form

CLICK HERE TO DOWNLOAD RETURNS FORM

 For returns and exchanges please return to:

NVLTY RETURNS

PO BOX 18234

BIRMINGHAM

B35 9EN

Please note that we do not cover any shipping costs for returns. For exchanges, the replacement item will be shipped out free of charge.